Terms & Conditions:-

Privacy Policy:

Who we are

Our website address is: www.edutess.com
This website is owned and managed by Tarun Educational School Supplies.

Tarun Educational School Supplies (hereby called TESS for the purpose of this document) is committed to protect the privacy of individuals who visit the website and who make use of the on-line facilities. To that effect, we have the following privacy policy in place with regard to the collection, use and dissemination of personal information collected by this website. This document will help you understand the terms and conditions under which personal information is provided to this website. Please note that this policy is effective only within TESS domain, and does not apply to websites that may be accessible from external links provided in various pages of this website. Also note that due to the very nature of internet technology and evolving threats, this policy may be updated from time to time. All such updates will be posted in the privacy policy page. In continuing to use this website, you indicate your acceptance of the terms and policies.

What personal data we collect and why we collect it

Contact forms

Our website uses online forms where you may be asked to provide certain personal information. This is necessary to access certain services in the website (e.g. registrations). By filling out and submitting the form you are understood to have consented to TESS storing and using the information for the purposes for which it has been provided.

Analytics

We use Google Analytics, Rank Math & Monster Insights to track the user behavior. We also check which pages they are visiting. If you wish to opt out then you can download and install the plugin on your chrome browser

You can checkout Google Analytics Privacy Policy

Who we share your data with

Whenever a user registers to our website we collect user data such as Name, Number, Email address, Child name and date of birth.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any issues then please feel free to contact us at info@edutess.com 

Additional information

Information Collection and Use

While you can use parts of this website without providing any personal information, certain sections will only be accessible after you have registered with the website by providing specific data. These sections include, but are not limited to the application form, the entrance test and a personal profile page. As a general rule, TESS will not sell, swap, rent, or otherwise disclose to any third party any such personal information for commercial purposes. Such information will be utilized only for the purpose stated. To accomplish such purpose, TESS may disclose the information to its employees, consultants and agents who have a legitimate need to know the information.

How we protect your data

We are using SSL on our website and everything which you send to us is with us and the data won’t be shared with any third party.

What data breach procedures we have in place

If there is data breach we will contact the subscribers that there was a data breach and we will write an email to them whose data is lost.

Targeted Advertisements

TESS may display targeted, or interest-based, offers to our customers. These offers will display as varying product banners. There is no personal or geolocation information collected within these product banners to build a profile about your activities or that is shared with third party advertising companies.

We also partner with third parties to manage our advertising on other websites. Our third party partners may use technologies such as cookies to gather information about your activities on this Site and other websites in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness.

Changes to this privacy policy

If there are any changes to this privacy policy, TESS will replace this page with an updated version. We therefore recommend, that it is in the users interest, to check the “Privacy Policy” page any time the user accesses our web site so as to be aware of any changes which may occur from time to time.

If you have any questions about security on our Web site, you can email us at info@edutess.com or call us at 9819719688

Return Policy

Returns will only be possible if they meet one of the below conditions:
1. The item(s) you ordered differs from the item delivered to you.
2. The item delivered to you is defective or damaged.

In the above cases, we will ship you a replacement free of charge once the details of the case are verified by us. Please take pictures of the product/ its packaging in all cases to aid the returns process.

Please note the below terms under which replacement will not be possible:

1. The product has been used or tried out by you.
2. The product shows signs of wear and tear, usage, and is not in the condition that it was delivered to you.
3. Any product whose packaging has been destroyed will not be returnable.
4. All products to be returned in their original packaging including all manuals/cards dispatched originally.
5. If any products are missing any tags/packaging elements will not be returnable. If any of these are missing and your item is eligible for return, you will be reimbursed 75% of the invoice value.

Terms & Conditions for returns:
1. Please ensure you contact the store within 7 days to initiate the returns process.
2. Once you initiate the process we will take 2 working days to process your return.
3. You are responsible for all shipping costs for returning the product to our store/warehouse.
4. Once your return is processed, you will be reimbursed with store credit for any future purchases.

Return shipping options:
1. Please ship your returns through a reputable courier firm which includes package tracking and insurance for the return shipment.
2. All return shipments must be prepaid.

Order cancellations:
1. Orders once placed can only be cancelled until the items are shipped from our warehouse, after which cancellations will not be possible.
2. Bank processing charges for the cancelled order will be borne by the customer

  1. Fees are non-refundable and non-transferable.
  2. If Edutess is unable to offer you a place on a course, we will refund any fees paid by the student/ parent.
  3. Kindly check the age criteria for each course. No refunds will be initiated.